Terms & Conditions

Terms & Conditions

Please read these Terms & Conditions ("Terms" "&" "Conditions") carefully before using the www.Authoritycarcare.com website (the "Website") operated by Authority Car Care, a Limited Liability Company formed in Washington, United States ("us," "we," "our"). These Terms & Conditions contain important information regarding the limitations of our liability. Your access to and use of this Website is contingent upon your acceptance of and compliance with these Terms & Conditions. These Terms & Conditions apply to everyone, including but not limited to visitors, users, and others who wish to access and use the Website.

You agree to be bound by these Terms & Conditions by accessing or using the Website. If you disagree with any part of the Terms & Conditions, you do not have our permission to access or use the Website.

Services Pricing

We provide a range of services on this Website. These services are listed on our main page or under the "Browse Services" section. The pricing of our services is determined based on the estimated time required to complete each service. It is important to note that these prices are not definitive, and a technician will inform you of the final cost of each service(s) after inspecting your vehicle.

The prices quoted for our services include all applicable taxes. However, be aware that any fees associated with the service(s) are not included in the quoted prices.

Deposits

This section outlines the deposit terms for purchasing services through our Website. You agree to comply with these deposit terms by making a service purchase.

1. Deposit Requirement: A deposit is required when purchasing a service. The percentage of the deposit required varies depending on the price of the job and will be indicated or stated to you during the checkout process.
2. Reservation Reservation: The deposit serves as a payment to reserve the necessary time to complete the service(s). This deposit will apply to your total cost at the final checkout. Deposits are non-transferable and non-refundable.

Payment

This section outlines the payment terms for the services purchased through our Website. You agree to comply with these payment terms by accessing and using our services.

1. Complete Payment Requirement: We may require a total payment depending on the services requested. We will inform you if you must make a full payment before approving your reservation.
2. Payment Before Departure: Before leaving our premises or your premises, you must pay in full any balance left on all the services that didn't require a total payment at the time of reservation. 

Rescheduling

This section sets forth the terms and conditions for rescheduling services provided on our Website. You agree to abide by these rescheduling terms by accessing and using our Website.

1. Rescheduling Requests: We permit rescheduling for purchasing services provided on our Website. Rescheduling requests must be submitted at least 48 hours before the reserved date and time of the service(s).
2. Rescheduling cost: When you schedule a service with us, you can reschedule your appointment once without incurring additional costs. However, any other rescheduling requests will be subject to a fee of $50, which will be added to the service's total cost each time you decide to reschedule.
3. Rescheduling Availability: It is essential to adhere to the rescheduling policy mentioned above. Please comply to avoid us rescheduling your appointment at our sole discretion. Please note that rescheduling is subject to our calendar availability, and we recommend submitting your rescheduling request as early as possible to secure the soonest alternative appointment slot.

Cancellation

This section outlines the cancellation terms for services purchased through our Website. By utilizing our services, you agree to abide by these cancellation terms.

1. Cancellation Request: We offer cancellations for purchasing services provided on our Website. Cancellations must be made at least 48 hours before the reserved date and time of the service(s).
2. Non-compliant Cancellation Request: If a cancellation request does not comply with the abovementioned terms, lost wage payments will be deducted from all upfront payments. We will refund up to 75% of the deposit made.
3. Cancellation Procedure: To cancel your reservation, please contact us via phone during our regular business hours, and we will guide you through the cancellation process.
4. Our Right to Cancel: We retain the right to cancel your reservation at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of time to perform the services purchased. In such cases, we will promptly notify you and issue you a full refund of the paid deposit.

Refund Policy 

This section sets forth the refund policy for service reservations made through our Website. You agree to comply with this refund policy by accessing and using our services.

1. Refunds: If we cancel a service reservation, full refunds of deposits and upfront payment will be omitted.
2. Security Deposits Refunds: Any security deposits paid for a service reservation cannot be refunded.
3. Upfront Payment Refunds: If a complete payment was required at the time of reservation, we will issue a full refund if a cancellation request adheres to our cancellation terms. Otherwise, We will refund up to 75% of the deposit made.
4. Notification of Refund: If we cancel your reservation, we will promptly notify you via phone or email of the cancellation and provide a full refund of the paid deposit or the upfront payment. These refunds will be issued in the same manner as the original payment.

Remedies

This section outlines the remedies for any breach of the Terms & Conditions regarding your purchases and reservations. You agree to abide by these remedy terms by accessing and using our services.

1. Breach Remedy: You agree that the remedy for any breach of these Terms & Conditions about your purchase shall be none. This means that no specific treatment will be available for such violations.
2. Dispute Resolution Remedy: You also agree that the remedy for any breach of these Terms & Conditions in relation to your purchase shall be to pursue dispute resolution as provided in the "governing law, severability, dispute resolution, venue, and class action waiver" section below. Dispute resolution mechanisms specified in that section shall serve as the exclusive means for addressing any breach of these Terms & Conditions.

Please note that the remedies mentioned above are your sole and exclusive remedies for any breach of theseTerms & Conditions concerning your purchase or reservation.

Prohibited Uses

This section outlines the prohibited uses of this Website. You agree to comply with these prohibited use terms by accessing and using our services.

1. Compliance with Laws: You agree to use this Website by all applicable laws, rules, regulations, and these Terms at all times.
2. Non-Exhaustive List of Prohibited Uses: The following is a non-exhaustive list of prohibited uses of this Website. You agree not to engage in any of the following prohibited uses:

• Impersonating or attempting to impersonate Authority Car Care or its employees, representatives, subsidiaries, or divisions.
• Misrepresenting your identity or affiliation with any person or entity.
• Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail, or similar material.
• Engaging in any conduct that restricts or inhibits any person's use or enjoyment of the Website or that may harm us, the users of this Website, or expose us or other users to liability, as determined in our sole discretion.
• Using the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with another party's use.
• Using any robot, spider, or similar automatic technology, process, or means to access or use the Website for any purpose, including monitoring or copying any material on this Website.
• Using any manual process or means to monitor or copy any material on this Website or for any other unauthorized purpose.
• Using any device, software, means, or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs, or other such materials.
• Attempting to gain unauthorized access to, interfering with, damaging, or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer, or database connected to the Website.
• Attempting to attack or attack the Website via a denial-of-service or distributed denial-of-service attack.
• Otherwise, you are attempting to interfere with the website's proper functioning.
• Using the Website in any way that violates any applicable federal, state, or local laws, rules, or regulations.

Please note that engaging in prohibited uses may terminate your access to our services and expose you to legal consequences as determined by applicable laws.

You acknowledge and accept the prohibited use terms outlined in this section by accessing and using our services.

Cookies Policy

This Cookie Policy governs the use of cookies on the Authority Car Care website. You agree to comply with this policy by accessing and using this website.

1. Definition and Purpose: Cookies are small text files sent to your browser by websites you visit. They store information about your visit, enhance your experience when revisiting the website, and make it more useful.
2. Acknowledgment and Consent: By accessing and using this website, you acknowledge and consent to cookies using this Cookie Policy.
3. Types of Cookies Used: We may use the following types of cookies: a) Essential Cookies: These cookies are necessary for the proper functioning of the website and enable you to navigate and use its features. b) Performance Cookies: These cookies collect information about how visitors use the website, helping us improve its performance and provide a better user experience.
4. Managing Cookies: You can control cookies, including: a) Browser Settings: Most web browsers allow you to manage cookies through their settings. Refer to your browser's documentation for instructions on how to do so. b) Opt-Out Tools: Some third-party advertising networks offer opt-out tools for personalized advertising. Visit their websites to access these tools.

Please note that disabling or blocking certain cookies may impact your ability to use certain features or access certain website areas.

1. Changes to Cookie Policy: We reserve the right to make changes to this Cookie Policy at any time. Any changes will be effective immediately after you post the updated policy on the website.
2. Contact Information: If you have any questions or concerns about our Cookie Policy, please contact us at Info@authoritycarcare.com

Website Liability Disclaimer

This section contains the liability disclaimer for this Website. You agree to comply with this liability disclaimer by accessing and using our services.

1. Availability and Accuracy: We assume no liability for the availability, errors, or inaccuracies of the information, products, or services provided on this Website. We may need to update information on this Website and our advertising on other websites. The report, products, and services found on the Website may contain errors or inaccuracies or need to be completed or updated. Errors: Products or services may be incorrectly priced or unavailable on this Website. We expressly reserve the right to correct any pricing errors on our Website.
2. No Endorsement or Recommendation: The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.

Please note that the use of this Website is at your own risk, and we do not assume any liability for any errors, inaccuracies, or availability issues related to the information, products, or services provided on this Website.

Limitation of Liability 

This section contains the limitation of liability for Authority Car Care. By accessing and using our services, you agree to comply with this limitation of liability.

1. Exclusion of Certain Damages: In no event shall Authority Car Care be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, relating to, or in any way connected with your access to, display of, or use of this Website or with the delay or inability to access, display, or use this Website. This includes but is not limited to damages resulting from your reliance upon opinions or information appearing on this Website, any computer viruses, information, software, linked websites operated by third parties, products, or services obtained through this Website.
2. Liability Limitation: If, despite the limitation above, Authority Car Care is found liable for any loss or damage arising out of or in any way connected with any of the occurrences described above, then the liability of Authority Car Care will in no event exceed the service fees you paid to Authority Car Care in connection with such transaction(s) on this Website. The limitation of liability reflects the allocation of risk between the parties.
3. Survival of Limitations: The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use has failed its essential purpose. The rules of liability provided in these Terms of Use are to the benefit of Authority Car Care.
4. Aggregate Liability: The aggregate liability of Authority Car Care arising out of or relating to this Website, whether arising out of or related to breach of contract, tort (including negligence), or otherwise, shall be limited to the amount of fees received by Authority Car Care from you.

Please note that this limitation of liability applies to the fullest extent permitted by law and regardless of the theory of liability, whether it be negligence, contract, tort, strict liability, or consumer protection statutes.

Privacy Notice

This Privacy Notice ("Notice") sets forth how Authority Car Care, a Limited Liability Company formed in Washington, United States, handles the personal information collected from individuals who schedule appointments with us. By scheduling an appointment with us, you provide informed consent to use the email for our marketing purposes. We assure you that your data will never be shared or sold to third parties under any circumstances.

MARKETING COMMUNICATIONS

We may use your email address during the appointment scheduling process to send you marketing communications. These communications may include information about our products, services, promotions, and other relevant updates. Rest assured, we respect your privacy and handle your data carefully.

OPTING OUT

If you wish to opt out of receiving marketing communications from us, clear instructions on how to do so will be provided in every email we send. Following the instructions will enable you to quickly and promptly opt out of future marketing communications.

DATA SECURITY

We have implemented appropriate technical and organizational measures to safeguard the personal information collected from individuals who schedule appointments with us. These security measures are designed to prevent unauthorized access, misuse, alteration, or disclosure of your personal information.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory obligations.

CONTACT INFORMATION

If you have any questions or concerns regarding our privacy practices or wish to exercise your rights regarding your personal information, please contact us at Info@authoritycarcare.com. Our privacy team will promptly address your inquiries and provide any necessary assistance.

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to change this Privacy Notice from time to time. Any updates or modifications will be posted on our website, and the revised Privacy Notice will become effective immediately upon posting. You must review the Privacy Notice periodically to stay informed about any changes.

You acknowledge and accept the terms and practices outlined in this Privacy Notice by scheduling an appointment with us.

Intellectual Property and DMCA Notice 

This section contains information regarding intellectual property rights and the procedure for reporting copyright or trademark infringement on this Website. You agree to comply with this intellectual property and DMCA notice by accessing and using our services.

1. Copyright and Trademarks: All contents of this Website, including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files, and arrangement thereof (collectively, "Content"), are the proprietary property of Authority Car Care or third parties. Unless specified otherwise, this Website and all Content are protected by the United States and other countries' copyright, trademark, and other intellectual property laws. All rights are reserved.
2. Infringement Reporting: If you know of a potential infringement of our intellectual property, please get in touch with Authority Car Care at Info@authoritycarcare.com. We appreciate your cooperation in helping us protect our intellectual property rights.
3. Claim of Infringement: We respect the intellectual property rights of others. If you believe in good faith that the Content posted on the Website infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled "Infringement of Intellectual Property Rights - DMCA." Your message to us must include the following information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right's interest.
• A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the work's location or a copy of the work.
• Your name, email, address, and telephone number.
• A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent, or the law.

1. Complaint Processing: Please note that we will only process your complaint if it is correctly filled out or is complete. You may be held accountable for damages, including but not limited to costs and attorney's fees, for any misrepresentation or bad faith claims regarding infringing your intellectual property rights by the Content on this Website.
2. Submission of Claim: You may submit your claim to us by contacting us at the following address:

Authority Car Care

Jerry Guillaume

‍Info@Authoritycarcare.com

‍(206) 375-6307

1526 NW 46th Street

Seattle, Washington, 98107

United States

Please provide all necessary information to ensure a prompt and appropriate response.

Please note that this intellectual property and DMCA notice is intended to comply with the provisions of the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws.

By accessing and using our services, you acknowledge and accept the intellectual property and DMCA notice mentioned in this section.

Governing Law, Dispute Resolution, and Class Action Waiver

This section outlines the governing law, dispute resolution, and class action waiver provisions applicable to these Terms. You agree to comply with these provisions by accessing and using our services.

1. Governing Law: These Terms shall be governed and construed by the laws of the state of Washington, United States, without regard to its conflict of laws provisions. These Terms shall not be governed by the United Nations Convention on Contracts for the Sale of International Goods, the Uniform Commercial Code, or INCOTERMS.
2. Waiver and Severability: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions will remain in effect.
3. Entire Agreement: These Terms constitute the entire agreement between you and us regarding our Website and supersede and replace any prior agreements we might have had with you.
4. Venue: Any controversy or claim arising out of or relating to these Terms, including but not limited to the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in King County, Washington.
5. Class Action Waiver: YOU AND AUTHORITY CAR CARE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

By accessing and using our services, you acknowledge and accept the governing law, dispute resolution, and class action waiver provisions mentioned in this section.

Terms & Conditions Amendments 

This section pertains to Authority Car Care's right to modify these Terms & Conditions. You agree to comply with these provisions by accessing and using our services.

1. Right to Modify: Authority Car Care reserves the right to change these Terms & Conditions at any time without providing prior notice to you.
2. Notification of Changes: Authority Car Care is not obligated to notify you of any changes to these Terms & Conditions. You must review the Terms & Conditions periodically to stay informed about any updates or modifications.